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Hospitals, hospital groups and university medicine

Not just faster staff. A faster organization.

Billing, bed management, funding applications, manuscripts: agents read the patient record, bed planning, the coding rulebook, funding databases and other sources, back every draft with a source reference and present it to your experts for approval.

neuland.ai HUB · Billing review

  • and more systems

Case DRG-2026-11274 has been submitted for billing, length of stay nine days. Please check it against the rulebook before it goes out.

Tools chosen automatically

  • Billing system · Case DRG-2026-11274read
  • Rulebook · 18 rules applied, 2 hitsread
  • Patient record · Progress notes on the secondary diagnosesread
  • Billing system · Billing note DRG-2026-11274Draft

Two rules are triggered [1]. One secondary diagnosis lacks the progress note that supports it [2]. The code is flagged and the rule is named; nothing is deleted. Principal diagnosis and lower length-of-stay limit are checked [1]. Only the billing specialist can change the code.

  • [1]Coding rules · 18 applied, 2 hits
  • [2]Progress DRG-2026-11274 · no entry for the secondary diagnosis
Note DRG-2026-11274PDFDraft
  • done: Principal diagnosis · Coding rule D003
  • done: Length of stay · lower limit
  • open: Secondary diagnosis without progress note
  • question: Approval by billing

Delivered together with and at

What happens for as long as there is no safe offering

AI does not replace staff. Without a safe internal offering, one appears by private routes.This is no longer an efficiency problem. It is a liability problem.

One hour less documentation per person per day would be the equivalent of roughly 20,650 doctors and 42,870 nurses gaining time at the bedside. Without an internal offering, findings, fragments of physician's letters and study documents end up in outside accounts, with no processing agreement, no log, no control. Bans have changed nothing about this.

Examples · From daily work at a tertiary care center

Six processes from everyday hospital work: what the agent prepares and what stays with you.

Medical controlling, nursing, the clinical trials unit: every process follows the same pattern. The AI pulls the documents together, prepares the draft and backs it with a source reference. The professional decision stays with people. Hundreds of agents have been built; which process your hospital starts with is your call.

What the AI handles

  • Pull together the case, findings and relevant coding guidelines
  • Draft the justification for the length of stay
  • Back every sentence with document, passage and version

What the AI handles

  • Draft based on your letter template from progress notes, findings and medication
  • Every statement with its origin in the record
  • If evidence is missing, the agent says so instead of writing around it

What the AI handles

  • Match documentation and coding against the rulebook and in-house rules
  • Before billing, not in the objection
  • Notes with source references, no automatic changes

What the AI handles

  • Draft calculation based on your separation of accounts and your cost rates
  • The Förderungsnavigator finds matching calls across five levels, with source and deadline

What the AI handles

  • Structured progress documentation from shift keywords, following your nursing model
  • Matching against nursing standards
  • Notes on missing mandatory information

What the AI handles

  • Answer with document, passage and valid version
  • Superseded versions are marked as such
  • Only documents the person asking is allowed to see

Research and teaching

Research and teaching get their own agents. In separate permission spaces.

University medicine is care, research and teaching under one roof, with separate budgets, separate purpose limitations and the same overstretched people. Research, registry and study data are opened up only with their own purpose limitation, their own data protection impact assessment and a separate permission space: what belongs to the clinical trials unit is not visible to administration, and the other way round.

Study cost calculation

Draft based on your cost rates and your separation of accounts, for academic and industry-sponsored studies alike. The clinical trials unit approves the calculation, not the system.

Third-party funding search

Open calls from the DFG, the BMBF, the EU, the federal states and foundations matched to your research idea, each with source and deadline. Research and fit assessment, not the application itself.

Manuscript and application checks

Formal check against the author guidelines of the target journal or against the funding guideline. Nobody judges the content but you.

Teaching and your own agents

Prepare curricula, learning objectives and examination formats from your own sources, plus onboarding for final-year students and specialty training. Institutes and working groups build their own agents; whatever they build inherits roles, permissions and the audit trail automatically.

Knowledge base: from rulebook to institutional knowledge

Your institutional knowledge is opened up before you start.

After the Hospital Future Act (KHZG), no hospital has too few systems. What is missing is the layer that makes them usable. So we do not arrive with an empty system: your in-house standards, SOPs, work instructions, coding and procedural rules, the rulebook collections you choose to include and other documents are built up, checked and opened up with source references. On top of that, the departments add a layer of their own: processing notes, templates and the documentation of the connected systems, such as HIS, DMS, coding software, study and registry systems.

The value is not in the model but in prepared, reusable knowledge. Your systems are connected once and fully opened up in the process: the neuland.ai HUB learns your terms and how they relate, for example what counts as a case in your hospital, how a coding guideline connects to a work instruction and which document superseded which. Archives, findings and imaging documentation, research and registry data in the terabyte to petabyte range deliver answers with a source reference, even when the evidence is one sentence in a document from twelve years ago. The professional tailoring happens once per process; after that, the building blocks can be reused by other departments.

  • Hundredspreconfigured agents, dozens of them for hospitals and research
  • 61use cases in healthcare, prioritized by ROI, data protection profile and speed of implementation
  • 4knowledge layers: rulebook, guidelines, professional standards, institutional knowledge

Ready in the Agent Library

An agent for every recurring task. Adopt it and adapt it to your in-house standards.

The Agent Library holds ready-made building blocks for specific tasks, each with its task scope, its boundary of responsibility and its operating model.

Belegungsmanagement Agent

35%

fewer empty-bed days

Keeps requests, waiting list and capacity together and reduces empty-bed days.

HealthcareBed management, facility management

Abrechnungsprüfung Agent

40 to 60%

less review effort

Automatically checks service billing for completeness and plausibility.

HealthcareBilling, controlling

MD-Prüfung und Kodier Agent

50%

less review effort

Raises first-pass coding quality: the only scalable lever before review rates tighten further.

HealthcareMedical controlling, coding specialists

Arztbrief Agent

60%

less writing effort

Produces structured physician's letters from treatment data.

HealthcareMedical staff, documentation

Pflegeplanung Agent

30%

less documentation effort

Supports nurses with structured documentation and shift planning.

HealthcareNursing, documentation

Studien- und Ethik Agent

45%

faster contract review

Guides you through contract clauses, the ethics pathway and research data up to study start.

HealthcareClinical trials unit, research

Figures come from the Agent Library and are not a guarantee.

Auditable for data protection, legal and employee representation

The agent never decides. It prepares.

Intended purpose: support for administrative, documentary and academic work. No diagnosis, no treatment recommendation. This boundary is drawn deliberately: it makes clear where medical responsibility sits. Four things make that auditable.

CitationFor every answerDocument, passage, version. If the AI finds no evidence, it says so instead of writing around it. In hospital practice, the source reference is the real benefit, not the text.
ApprovalMedical and nursing sign-offNo draft takes effect without approval. The approval levels follow your responsibilities and your signing authority, not our default settings.
LogComplete, per inquiryWho asked what and when, which sources it drew on, which model answered, what was adopted and what was discarded. Exportable for any audit.
Staff council and employee representationFrom day oneAn employee representation body that has been bypassed will sink a project faster than any tender. A template works agreement is available, with performance and behavior monitoring as a section of its own: no analysis at individual level, no performance rating, purpose limitation set out in writing.

The offer: one process, the documentation, operations

Process, documentation, operations: an offer for years, not for a quarter.

The model is the easy part. What comes with it is the tailored process and the documentation for data protection, procurement and co-determination. The security evidence your supply chain needs under Section 30 BSIG is already in place. All of it stays operable without an AI team of your own: it is used from within everyday medical, nursing, administrative and academic work.

  • You name one process from your own hospital, for example the MD review, the physician's letter or the SOP inquiry on the ward. We do not deliver a tool but a tailored process: with a defined task boundary, approval levels following your signing authority and connections to your systems, such as HIS, DMS, coding software, study and research systems. Before we start, we record how long a case takes and how many cases arise. After the Proof of Value, we measure again. If the measurement shows relief, the next area follows. If it does not, it ends there.

From the board, IT, employee representation and procurement

Cost, staff council, existing platform, procurement, data location: eight answers for your committees.

The questions come anyway, from the board, from IT, from employee representation and from procurement. Here they are, with the answer we would give in the room.

  • The concern is justified: a single account can generate a multiple of the expected volume in a short time. Included, with no add-on module: budgets per user group (clinics, administration, research, individual departments), hard cost caps per user or group, alerts before the allowance is reached and consumption reporting down to user, group, application and model level. On top of that, model routing sends clearly defined tasks to small, specialized models and reserves expensive models for cases where the complexity demands it. Consumption-based items are billed against the reporting, not against an estimate and not as a flat rate.

Getting started in four steps

A measurable result before the investment decision.

Data protection and employee representation are involved from phase 1. Procurement clearance, co-determination and the board proposal run in parallel: the Proof of Value does not block these steps, it feeds them.

01

60 minutes: initial conversation

Your starting position, our use-case method, a realistic path. On request straight with your IT team, then as an architecture session.

02

1 to 2 workshops: potential analysis

A review of your process and system landscape. Result: a prioritized roadmap with ROI estimate, data protection classification and go-live window per use case.

03

4 to 8 weeks: Proof of Value

Two or three use cases without patient data, in production. You set the success criteria. If we do not meet them, the Proof of Value ends with no follow-on commitment.

04

After that: support in operation

The platform is up in days. What matters in large hospitals is what comes afterwards: named contacts instead of a ticket system, onboarding split by medical staff, nursing, administration, IT and research, agents with prepared input fields for everyone who would rather not write prompts, and hypercare in the first weeks. Professional Services are available for connections to HIS, coding software, rostering or study systems, for example.

Name one process from your hospital. We show you which agent prepares it.

The MD review, the physician's letter or the SOP inquiry on the ward: in the initial conversation, we show the process with matching agents, on request straight with your IT team.

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